Last Updated: May 2026
This Refund & Cancellation Policy applies to all services, subscriptions, software products, automation tools, CRM solutions, and digital services provided by Big Brains Flow and Big Brains Technolabs.
By purchasing or subscribing to our services, you agree to this policy.
Big Brains Flow provides:
Since these are digital products and services, refunds are generally not applicable once access has been granted or work has started.
Unless explicitly agreed in writing:
This policy applies regardless of usage level.
Users may cancel their subscription anytime.
However:
No partial refunds will be issued for unused periods.
If a duplicate payment or technical billing error occurs:
Processing time may vary depending on the payment gateway or bank.
For:
Advance payments are non-refundable once the project has started.
If the client stops communication or delays approvals significantly, the project may be marked closed without refund.
Refunds are not applicable for third-party costs including:
These are governed by the respective provider policies.
Big Brains Flow reserves the right to suspend or terminate services due to:
In such cases, no refund will be provided.
Unauthorized chargebacks or false payment disputes may result in:
Users are encouraged to contact support before raising disputes.
In rare situations, refunds may be considered solely at the discretion of Big Brains Technolabs.
Approval is not guaranteed.
We may modify this Refund Policy at any time.
Updated versions will be published on our website.
Continued use of services indicates acceptance of revised policies.
For refund or billing-related support:
Big Brains Technolabs
Rajkot, Gujarat, India
Email: billing@bigbrainsflow.com
Website: Big Brains Flow
By purchasing or using Big Brains Flow services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.